Help & diagnostics

Support

Use the information below when reporting a reproducible Synq issue.

Before reporting

Restart Synq and reproduce the issue once.
Note your Synq version and Windows version.
Describe the exact steps and expected result.
Export a support bundle only when you choose to.

Account problems

For missing verification or recovery messages, check spam, use the newest email, and wait for the resend cooldown. Never share password-reset links or authentication tokens.

Contact channel

The public support address is being prepared. Until the Alpha opens, support is handled through the private test workflow.

Do not send passwords, API keys, authentication links or third-party launcher credentials in a support report.